How can we help you?
Support for all websites and mobile applications published by Cedatex-IT. Our team is available Monday to Friday, 09:00 – 18:00 (EET).
Frequently asked questions
How do I contact support for one of your apps?
Email cedatexit@gmail.com with the app name, your device model and OS version, and a short description of the issue (screenshots help). We reply within 1–2 business days.
I forgot my password. What should I do?
Use the “Forgot password” option on the app's sign-in screen. You'll receive a reset link by email. If it doesn't arrive, check your spam folder or contact us.
How do I delete my account and data?
You can delete your account in the app (Profile → Settings → Delete account) or by following the steps on our account deletion page.
Delete accountHow do I cancel a subscription or get a refund?
Subscriptions bought through the App Store or Google Play are managed by Apple or Google. Cancel them in your device's subscription settings. Refunds follow Apple's and Google's refund policies.
How do I report a bug or suggest a feature?
We love feedback! Write to cedatexit@gmail.com and include the steps to reproduce the bug if you can.
How is my personal data protected?
We only collect the data needed to provide our services, protect it with industry-standard security measures and never sell it.
Privacy PolicyStill need help?
Our team answers every message personally.